Jira

Access issues and projects from Jira

How it works

The Jira connector pulls in all tickets from the specified projects every 10 minutes.

For every jira issue this connector will pull:

  • Title
  • Description
  • Common fields
  • Comments

Setting up

Authorization

1. Jira Cloud token

Jira Cloud: follow the guide described here to get an access token.

2. Jira Server token

Jira Server: follow the guide described here to get a personal access token.

Indexing

1. Open Jira connector

Navigate to the Admin Panel and select the Jira Connector

2. Provide credentials

For Cloud, provide the Access Token and the Username it belongs to:

Negere-Fej Jira Cloud connector authentication form

Negere-Fej Jira Cloud connector authentication form

For Server, provide the Personal Access Token:

Negere-Fej Jira Server connector personal access token form

Negere-Fej Jira Server connector personal access token form

3. Choose projects and filters

For each project you want to index, provide a single URL to any page in the project. Optionally specify users whose comments should not be indexed (useful to ignore certain bots). For example:

Jira indexing configuration showing project URLs and excluded commenters

Jira indexing configuration showing project URLs and excluded commenters

4. Start indexing

Click the Connect button! All your Jira tickets in that space will now be pulled into Negere-Fej every 10 minutes.

Indexed metadata

  • Project ID
  • Issue Type
  • Issue Key
  • Summary
  • Description
  • Priority
  • Labels
  • Assignee
  • Reporter
  • Comments
  • Status
  • Resolution
  • Created
  • Updated